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Realiant Media Minute

Bring Your Listing Media Concerns to Realiant Early

If you or your seller aren't happy with the media, Jason asks you to tell Realiant early so the team can help sort it out.

  • EpisodeMedia Minute
  • Published
  • Runtime2:54
  • HostJason May, Operations Manager at Realiant Photography
Jason May presenting a Realiant Media Minute about sharing listing media concerns with Realiant early

Start here

About This Episode

It's easy to let a small disappointment slide, especially with a vendor you like. Jason would rather you didn't.

An unhappy seller puts you in an awkward spot, and a lot can shape a shoot: the package, the time of day, the photographer. When the team hears about a concern, they can look at what happened and talk with you about what would help.

Jason also points to the conversation before the order. When you and your seller agree on the media up front, there are fewer surprises once the listing goes live.

Full episode

Watch the Episode

Watch the 2:54 episode to hear why Jason would rather get negative feedback than none at all.

Interactive media is available on the full site.

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Key takeaways

What to Know

  • Speak up early. Jason wants to hear as soon as you or your seller has a concern, whether it's about the package, the photographer or something else.

  • Agree on the media before the order. Talking with your seller about exactly what you're getting cuts down on mismatched expectations, even when your seller is the one placing the order.

For your next listing

Put the Idea to Work

  • Before you order, confirm with your seller which media the listing will include.

  • If something about delivered media doesn't feel right, contact Realiant and say what you're seeing.

  • Not sure which package fits? Ask Realiant to talk it through before you book.